ALL FINE JEWELRY ORDERS PLACED THROUGH JEWELYRIE.COM ARE MADE TO ORDER, ALL SALES ARE FINAL.
We are proud of our customer care service! It is our commitment to provide you with the highest standard of service with outstanding expertise and passion. We stand behind our work and strives for 100% customer satisfaction. We will gladly take care of any defects in craftsmanship, (if the item exhibits no sign of having been subjected to unusual stressors) within one year of purchase. If our jewelry is modified in any way by another jeweler, we release all responsibility for that piece.
Certain fine jewelry links, chains may be exchanged in Jewelyrie’s discretion within 30 days of purchase, with reasonable charge of replacing them. We also offering resizing service to ring, bracelet, necklace, if the design of the piece allows, as well as making adjustment of earrings, this include adjust the length of the earring dangles, add or remove post, adjust earrings clips tension, if the design of the piece allows. Customer is responsible for all applicable service charge, shipping costs for returns and exchanges. For more information please visit our SERVICE page.
Return and exchange request should be made by emailing us at email@example.com.
To ensure longevity in each item, industry standards suggest having stones checked by a professional jeweler every 6-12 months. We also recommend exercise personal care of your JeweLyrie fine jewelry pieces. You may visit our JEWELRY CARE page to find out more.